Welcome

On behalf of Central Queensland University, I warmly welcome all new and continuing students in 2004.

Central Queensland University enjoys a reputation as one of Australia’s most progressive and innovative universities. In both teaching and research, our highly qualified and internationally recruited staff place emphasis on finding and challenging new frontiers in our specialist areas of the natural sciences, information technology, humanities, social sciences, media and communications, health and medical sciences, sport and human movement sciences, engineering, economics, business, education, the arts and music.

The University’s motto is 'Doctrina Perpetua' (Latin for 'Forever Learning'). We expect all of our staff and students to fully explore together the richness, diversity and excitement of academic study and research. Our underpinning values are truth, accuracy, honesty, civility, and courage. Our aim is to prepare you for leadership in your chosen profession and in your community by providing an environment in which you can grow ever stronger intellectually, emotionally, physically and, most important of all, spiritually.

You are a highly valued member of a large student family, rich in its diversity. Some of you are studying on our Central Queensland campuses; some on our East Coast campuses; and some in various locations overseas. Some will be attending classes on our campuses, some will be studying via a range of delivery methods at a distance, some will be studying full-time, others part-time. We see the wonderful mix of student ages, nationalities and locations as one of the strengths of our educational programs and as an important element in your educational opportunity with us. Our university is growing and we look forward to your contribution to that growth and development.

Wherever you are, whatever your program of study, we are committed to helping you achieve success. Please make the most of your CQU experience.

I wish you all every success.

Professor Glenice Hancock

BA, DipEd Syd, PhD Chicago

Vice-Chancellor and President

Vision Statement

Our vision is to be a unified university, acknowledged universally as a leader in flexible teaching and learning and well focussed research, contributing strongly to the sustainable development of the regions and communities in which we operate. We will strengthen our essence as a university while operating successfully in an increasingly commercial and competitive world.

Central Queensland University Campuses

Central Queensland University (CQU) is one of Australia’s most dynamic, innovative and richly diverse universities. With a network of nine campuses situated along the east coast of Australia, and international operations extending into the Pacific and South-East Asia, CQU gives you a great choice of outstanding locations at which to study.

All campuses feature state-of-the-art facilities to enhance learning, including computer laboratories, electronic library and our innovative Interactive System-Wide Learning lecture facilities which link CQU campus communities.

Approximately 18 000 full-time, part-time and distance education students are served by almost 1200 academic, administrative and support staff.

Our programs are available in a variety of learning modes including part-time, distance education and online courses. This, combined with a wide range of programs, means you can tailor your study to suit your individual needs.

CQU Brisbane International Campus

108 Margaret Street, Brisbane Qld 4000

Ph: 07 3295 1188

Fax: 07 3295 1100

Email: enquiries@bris.cqu.edu.au

http://www.cqu.edu.au/about/brisbane.htm

CQU Brisbane International Campus is located in the heart of Brisbane city. It is a short distance from the picturesque City Botanic Gardens, the State Library and South Bank parklands.

Young and vibrant, Brisbane is the capital of Queensland, the ‘Sunshine State’, and is Australia’s third largest city. The city enjoys an enviable climate of pleasant sub-tropical summers and clear mild winters.

CQU Brisbane International Campus is a purpose-built campus co-located with on-site student accommodation. The Campus is host to more than 850 international students from many different countries. Students on this Campus must be full-fee-paying; no HECS places are offered.

CQU Brisbane International Campus’ prime city location ensures many facilities are already easily available for students. The Campus has leading-edge technology with computer laboratories, access to electronic library resources, interactive system-wide learning, lecture facilities, a graduate centre and student recreation areas. Students also have access to other university library facilities in the city.

(CQU's CRICOS Porvider Code for Queensland is 00219C)

CQU Bundaberg

University Drive, Bundaberg Qld 4670

Locked Bag 3333, Bundaberg DC, Qld 4670

Ph: 07 4150 7177 or 4150 7000

Fax: 07 4150 7090

Email: bundaberg-enquiries@cqu.edu.au

http://www.cqu.edu.au/about/bundaberg.htm

CQU Bundaberg is located at the southern entrance to Bundaberg, a progressive city located about 400 kilometres north of the State’s capital Brisbane, with a regional population of over 120 000. Here the Great Barrier Reef begins with coral reefs fringing the shoreline. With its pristine environment the region is home to many marine creatures.

The Campus features new, modern buildings and facilities. Four large academic and research buildings provide ample room and facilities for the main administration area, staff and faculty offices, library, bookshop, and 200-seat and 100-seat lecture theatres (both housing state-of-the-art electronic equipment). There are four computer laboratories (two with 20-hour-a-day student access), nursing clinical laboratories and video-conferencing rooms.

The Campus boasts specially designed facilities for electronically transmitted interactive lectures and for performing arts and human movement studies as well as postgraduate facilities.

(CQU's CRICOS Provider Code for Queensland is 00219C)

CQU Emerald

Central Highlands College of TAFE

Capricorn Highway, Emerald Qld 4720

PO Box 197, Emerald Qld 4720

Ph: 07 4980 7083

Fax: 07 4982 2031

Email: emerald-enquiries@cqu.edu.au

http://www.cqu.edu.au/about/emerald.htm

CQU Emerald is located in the heart of the Central Queensland Highlands, 263 km west of Rockhampton. The Campus boasts a welcoming country-style environment and is nestled within the friendly rural community of Emerald.

As the regional hub of the Central Highlands, Emerald is a vibrant town servicing a broad diversity of industries including coal and gem mining, grazing, agriculture and tourism.

CQU Emerald provides first-class facilities including a 24-hour computer lab, online access to the library's electronic resources and services, video-conferencing equipment and one-on-one support at the Communications Learning Centre. Along with supporting external CQU students in the region, CQU Emerald offers the first year of a Bachelor of Business and Bachelor of Learning Management on-campus as well as the STEPS and Uni-Link programs. STEPS is a tertiary entrance preparatory program for adult learners while the Uni-Link program is designed to introduce secondary students to university study.

CQU Emerald is located in the Central Highlands TAFE College on the Capricorn Highway, enabling CQU students access to TAFE facilities.

(CQU's CRICOS Provide Code for Queensland is 00219C)

CQU Fiji International Campus

First Floor

1 Ratu Dovi Road

Vinod Patel Plaza, Center Point

Laucala Beach

Nasinu, Fiji Islands

Ph: 679 3342 100

Fax: 679 3342 101

Email: enquiries@cqufic.ac.fj

http://www.cqu.edu.au/about/suva.htm

The Sovereign Democratic Republic of the Fiji Islands is an independent nation consisting of an archipelago in the South Pacific Ocean. The archipelago is made up of 333 islands scattered over about 3 000 000 square kilometres. The capital, Suva, is on the south east coast of the largest island, Viti Levu ('Big Fiji').

The Campus attracts international students from all over the world to bachelor and masters degree programs. Foundation programs are also offered on-campus to prepare students for university study.

The Campus includes computer laboratories, a library with links to CQU library electronic resources, Internet and email access for all students.

CQU Gladstone

Bryan Jordan Drive, Gladstone Qld 4680

PO Box 1319, Gladstone Qld 4680

Ph: 07 4970 7277

Fax: 07 4970 7252

Email: gladstone-campus-enquiries@cqu.edu.au

http://www.cqu.edu.au/about/gladstone.htm

CQU Gladstone operates from an attractive campus on the beautiful Gladstone Marina. Gladstone is located on the Central Queensland coast 550 kilometres north of the State's capital, Brisbane and provides easy access to the Great Barrier Reef.

The industrial growth of the Gladstone area represents one of Australia’s development success stories. Today, Gladstone is a key area of national and state economic development with major industry including the world's largest alumina refinery, Australia’s largest aluminium smelter and a busy deep-water port rated the sixth largest coal port in the world.

CQU Gladstone is home to the University's Gladstone Engineering Centre and Centre for Environmental Management, which are devoted to research and training. The Gladstone Clean Coal Centre was also recently established.

In 2002, a $5 million Process Engineering and Light Metals (PELM) complex was opened. The staff at PELM work closely with local industry and focus on research designed to improve the efficiency of light metals industries.

The Campus has two 200-seat lecture theatres, class-to-class video conferencing facilities, a library, computer laboratories and meeting rooms, as well as teaching rooms and staff offices.

(CQU's CRICOS Provider Code for Queensland is 00219C)

CQU Mackay

Boundary Road, Planlands, Mackay Qld 4740

PO Box 5606, Mackay Mail Centre Qld 4741

Ph: 07 4940 7577

Fax: 07 4940 7407

Email: mackay-campus-enquiries@cqu.edu.au

http://www.cqu.edu.au/about/mackay.htm

Central Queensland Conservatorium of Music

PO Box 636 Mackay QLD 4740

Ph: 07 4940 7800

Fax: 07 4940 7820

Email: cons-music-enquiries@cqu.edu.au

http://www.cqu.edu.au/about/mackay.htm

CQU Mackay is a scenic and tranquil campus nestled amongst the cane fields on the outskirts of Mackay. Mackay is a regional city of 77 000 people situated on the Central Queensland coast, approximately 1000 kilometres north of the State's capital, Brisbane. The region enjoys a subtropical climate with easy access to unspoilt beaches, scenic rainforests and the Whitsunday Islands.

Mackay is renowned for its stable economy, due largely to the diversity of local industries - coal, sugar cane and tourism. Coal mining is the largest contributor to the region's economy, with 20 mines in the nearby Bowen Basin producing in excess of $2 billion per year in exports. CQU Mackay has experienced tremendous growth over the last few years. The Campus features a 200-seat lecture theatre, computer laboratories (one of which is accessible 24-hours-a-day), general teaching areas, class-to-class videoconference facilities, library and bookshop.

Central Queensland Conservatorium of Music

CQU Mackay is the home of the Central Queensland Conservatorium of Music (CQCM). CQCM offers industry-based training in music theatre, jazz, contemporary and classical music studies.

CQCM is located in the only purpose-built facility in regional Australia. The Conservatorium building features a 200-seat, professionally equipped theatre with state-of-the-art lighting, sound and recording facilities and all associated theatre appointments.

All programs at CQCM involve practical experience working with professionals. The course-work has been designed by professional musicians with the aim of making graduates employable, and offering them useful connections within the industry before graduation.

(CQU's CRICOS Provider Code for Queensland is 00219C)

CQU Melbourne International Campus

108 Lonsdale Street, Melbourne VIC 3000

Ph: 03 8662 0555

Fax: 03 9639 4800

Email: enquiries@mel.cqu.edu.au

http://www.cqu.edu.au/about/melbourne.htm

Situated in the heart of Melbourne's central business district, CQU Melbourne International Campus is host to more than 2 500 full-fee-paying local and international students from many different countries.

Melbourne, the capital city of Victoria, is Australia's second largest city with a population of about three and a half million people. Set on the banks of the Yarra River and the shore of Port Phillip Bay, it is an elegant city characterised by many well-preserved Victorian buildings and is best known for its trams, cafes and restaurants.

CQU Melbourne International Campus boasts personalised tutorials and lecture facilities, interactive system-wide learning, computer laboratories fitted with the latest software technology and the Learning and Study Skills Unit to help all students for whom English is not their first language.

(CQU's CRICOS Provider Code for Melbourne is 01624D)

CQU Rockhampton

Bruce Highway, Rockhampton Qld 4702

Ph: 07 4930 9777

Fax: 07 4930 9399

Email: admissions@cqu.edu.au

http://www.cqu.edu.au/about/rockhampton.htm

Rockhampton is the 'birthplace' of CQU and is the University's largest campus. Situated on the Tropic of Capricorn, 633 kilometres north of Brisbane, Rockhampton provides a relaxed and casual lifestyle with all the essential facilities within easy reach. The region's climate supports an outdoor lifestyle with an average of over 300 days of sunshine each year.

CQU Rockhampton has hundreds of teaching and tutorial rooms, including major lecture theatres and advanced class-to-class videoconference communication systems.

CQU Rockhampton has two precincts. The northern precinct is situated in large, attractive grounds on the north of the city. This precinct is surrounded by bushland but is also close to major amenities.

The University is administered centrally from Rockhampton, and the Chancellery, which houses the Senior Executive, is located here.

The southern precinct is located in Rockhampton's central business district, with teaching conducted in some of Queensland's most significant historical buildings.

CQU Rockhampton hosts much of the University's major research infrastructure, which can be shared by other research institutions in the area and which benefits local industry.

CQU Rockhampton is the base for the University’s distance education activities, and hosts the University's distance education centre.

(CQU's CRICOS Provider Code for Queensland is 00219C)

CQU Sydney International Campus

333 Kent Street, Sydney NSW 2000

Ph: 02 8295 5888

Fax: 02 8295 5980

Email: enquiries@syd.cqu.edu.au

http://www.cqu.edu.au/about/sydney.htm

Situated in Sydney's central business district, CQU Sydney International Campus is host to more than 3 000 full-fee-paying international students, both undergraduate and postgraduate.

The oldest settlement in Australia and one of the nation's best known and loved cities, Sydney has a population of over four million people. Sydney is located on the east coast of Australia offering a temperate climate and one of the world's most famous and picturesque harbours. The harbour is the focal point of the city - used by ships, ferries, yachts and other pleasure boats, as both a playground and a major port.

CQU Sydney International Campus boasts modern lecture and tutorial facilities, recreational amenities, quiet study areas, and hundreds of networked computers. CQU Sydney International Campus' prime city location ensures many facilities are already easily available for students.

(CQU's CRICOS Provider Code for Sydney is 01315F)

CQU Delivery Sites

Noosa Hub

CQU Noosa Hub - Pomona

120 Summit Road, Pomona

Queensland, Australia

Ph: 07 5485 2986

Fax: 07 5485 2270

CQU Noosa Hub is an operational partnership between Education Queensland and Central Queensland University, which offers both undergraduate (Bachelor of Learning Management) and postgraduate teacher education programs.

The centre is an innovative teacher-training program comprising a central campus located in Pomona, and a series of accredited teaching schools on the Sunshine Coast of Queensland. Students complete a series of Underpinnings (or formal learning experiences) at Pomona while working as a 'developing teacher' in one of the teaching schools, gaining valuable 'hands-on' teacher training experience.

Singapore

Hartford Management Centre

176 Orchard Road Centrepoint #06-06 Singapore

Ph: 65 235 9223

Fax: 65 734 5319

Email: programme@hartford.com.sg

http://www.cqu.edu.au/about/singapore.htm

CQU's teaching operations in Singapore consist of programs from three faculties. As well as the major area of information technology, CQU’s operations in Singapore in partnership with Hartford Management Centre offers programs in accounting, human resources management, marketing, health science (nursing), health administration and information systems. Innovative new programs include multimedia (CQU is the first to offer a multimedia degree program in Singapore), Internet communication and electronic commerce.

By using CQU’s comprehensive study materials and being supported by qualified local tutors, you can work and study at the same time. To assist CQU students locally, Hartford provides a range of support facilities.

Hong Kong

Hong Kong College of Technology

14 Princess Margaret Road

Kowloon, Hong Kong

Ph: 852 2711 9202

Fax: 852 2715 3398

Email: raychau@hkct.edu.hk

http://www.cqu.edu.au/about/hongkong.htm

Hartford Institute

Leve 5, Wanchai Central Building

89 Lockhart Road, Wanchai, Hong Kong

Ph: 852 2520 6838

Fax: 852 2520 6808

Email: enquiry@hartford.com.hk

CQU offers selected business and information technology programs in Hong Kong, in partnership with the Hong Kong College of Technology (HKCT) and the Hartford Management Centre. Innovative new programs include Internet communication and electronic commerce. Students use the University’s comprehensive study materials and are supported by qualified local tutors, enabling students to work while studying. To support CQU students locally, HKCT and Hartford each provide a range of facilities, including reference library, computer laboratories, study centre and student support centre.

Distance Education at Central Queensland University

Division of Teaching and Learning Services

CQU Rockhampton QLD 4702

Ph: 07 4930 9442

Fax: 07 4930 9722

http://www.dtls.cqu.edu.au

CQU is one of Australia's leading providers of quality distance education. The University has conducted many of its programs by distance education for over 20 years, and continually strives to improve its provision of flexible delivery through strategic and directed research in the area of open and distance learning.

The Division of Teaching and Learning Services (DTLS) assists Faculty staff in the design, development, production and delivery of flexible learning materials, and provides academic staff development, bridging programs and learning support to students.

Study by distance education enables students to fit study into their lifestyles, as well as remaining enrolled in a tertiary program in the event of moving location. Students may transfer from on-campus to distance education study and vice versa dependent upon program rules. Students may also have the option of enrolling through a mixed mode which is a combination of on-campus and distance education study.

Some programs are only available in the distance education mode, and some are coordinated from campuses outside of Rockhampton.

Distance education courses use a variety of learning approaches. These may include teletutorials, videoconferencing, residential schools, and Internet tuition. Quality printed materials including Study Guides are provided to distance education students for each course of study.

Distance education students have access to the University's on-campus facilities, including libraries and computer laboratories.

Not all CQU programs are available by distance education, and students should check the mode of offer details in this Handbook.

Program Coordinators are available for students to discuss study schedules, and seek advice about distance education options for particular programs.

Student Administration

Student Administration is responsible for core administration functions of the University, and is System Owner of the PeopleSoft Higher Education Student System. The key functions of the division are:

With a Call Centre referred to as the Student Service Line, providing over-arching information support and assistance to students in the use of e.rolment.

The division has a primary focus on monitoring and quality control of Student Administration & PeopleSoft Higher Education related system processes throughout the University, including those undertaken by Regional and International Campuses.

Student Service Line

The Student Service Line (SSL) has been established to assist students to complete the e.rolment processes online and/or make Tuition, HECS/PELS and/or Student Service Charge payments over the phone via credit card.

The SSL is the first point of contact for all students who do not have access to the web and/or who are experiencing problems or difficulties in the course of conducting their online enrolment transactions.

Students wishing to contact the Student Service Line may do so by telephone: 1300 550 900; fax: 07 4923 2100 or email:prerolment@cqu.edu.au.

CQU Campus Facilities

Bookshops

Bookshops are located at CQU Rockhampton, Bundaberg, Gladstone, and Mackay, as well as Brisbane, Fiji, Gold Coast, Melbourne, and Sydney International Campuses. A bookshop service is provided at Emerald.

CQU Bookshops stock a full range of textbooks, stationery, calculators, software, general reading and reference materials. A special order service is also available for both books and printed music. The Bookshops maintain a global database of books in print, benefiting those students seeking difficult to obtain reference material.

A mail order service is provided for all items sold by the Bookshop and all distance education students receive a catalogue and order forms prior to each term. Distance education students are encouraged to submit their orders early to avoid frustrations caused by delays during the peak period of the first two weeks of each term.

CQU Bookshops are wholly owned by Central Queensland University and all profits are reinvested in the University.

Information Technology

The Information Technology Division (ITD) provides information technology, communications and educational technology services and support for teaching and learning, research and administrative purposes within the University.

The Division has implemented a Service Level Agreement outlining the IT services it provides and a guarantee of quality service and how it works with the University community to maximise the University's investment in information and communication technologies.

You can read the Service Level Agreement at the following website: http://www.cqu.edu.au/itd/sla/SLA1_0.doc.

ITD provides the following client services:

ITD is also responsible for the planning, development and support of corporate systems and the physical information and communications technical infrastructure necessary to support CQU core business. Approximately 80 professional, support and administrative staff on campuses at Rockhampton, Bundaberg, Gladstone and Mackay have responsibility for the hardware, software and networking facilities across the University.

The ITD Client Service Centre (CSC) is the coordinated first point of contact for CQU students and staff. The CSC provides frontline support and the interface between clients and ITD technical and specialist staff. Enquiries regarding information technology services or support may be directed to the CSC helpdesk.

The CSC is located on the ground floor of the Ron Young Building (Building 19) at CQU Rockhampton. For walk-in enquiries the CSC is available between 8:45am to 4:45pm weekdays. The CSC is staffed for telephone and email enquiries from 8:00am until 4:45pm Monday - Friday. Submit your enquiry by telephone on 07 4930 9233, or for the cost of a local call (within Australia) 1300 666 620, or by fax on 07 4930 9254, or by email to helpdesk@cqu.edu.au.

International students located at off-shore campuses should contact the local student administration/IT support at their operations centre for advice in the first instance.

International students located at the Australian International Campuses at Brisbane, Gold Coast, Sydney and Melbourne should contact the IT helpdesk at their local campus for advice in the first instance.

Further information is also available on the World Wide Web at http://www.cqu.edu.au/itd.

Library Services

The CQU Library consists of nine campus libraries located at Planlands (Mackay), Gladstone, Bundaberg, Brisbane, Gold Coast, Sydney, Melbourne, Fiji and Rockhampton. Each campus library provides access to information resources and services that support the programs of the University.

The Library webpage provides a virtual reference desk, whereby staff and students can email queries to a librarian. To view the Library website go to http://www.library.cqu.edu.au.

The collections contain over 260,000 books, software items and videos, which are available for loan. An inter-campus loan service allows students on Central Queensland campuses to obtain material from other Central Queensland campuses.

Distance education students may access resources, attend information literacy classes and borrow material from Central Queensland campus libraries.

CQU Libraries are deposit centres for the Australian Bureau of Statistics, the Australian Bureau of Agricultural and Resource Economics, and Commonwealth Government publications. There are also a number of special collections including Curriculum Materials, Statistics and the Central Queensland Collection.

The Libraries offer a varied program of information literacy education, including orientation tours, generic skills classes and specialised tutorials in accessing and retrieving information.

To obtain further information about any of CQU's library services call 1300 369 038.

Student Association

The CQU Student Association is nationally recognised as the innovative leader in the provision of student services and support.

The core business of the Student Association is Representation and the Student Association is the first point of call in resolving academic issues.

The Student Association is also your first point of call for Student Support Services, providing a comprehensive range of student services across all campus localities specifically designed to support and assist students through their academic life while at CQU.

In addition, the Student Association provides opportunities for leadership development, internally via its representative structure and externally via its scholarship program. There are also support mechanisms such as emergency loans and free legal advice to assist students should a crisis disrupt their life.

Accessing these services is made EASY with Student Association Offices centrally located on each major campus of CQU, or ONLINE through the Student Association's website at http://association.cqu.edu.au, allowing students to access the Student Association's services regardless of location and at their own convenience.

'Our mission is to ensure that every student member receives the highest quality of student life regardless of geographical location by providing:

without discrimination.'

The aims and objectives of the Student Association are:

Any person who is enrolled as a student in any program at CQU, shall, on payment of the appropriate Student Services Charge, be an Ordinary member of CQU Student Association.

The Student Association is governed by a Board of Directors comprised of elected student representatives from every campus, together with distance education members and a postgraduate appointment. In addition there is one appointment to the Board made by the CQU Council and one made by the Vice-Chancellor. In total there are 21 Board Directors, 17 of whom are students including the President who is Chairperson.

During the third term of each year, an election process is undertaken whereby students elect student candidates to the vacant Board positions. The successful candidates take office in January of the following year for a two-year term. The Board elects executive positions such as the President and Vice-President from the Board at the beginning of each year.

The Board of Directors meets on a monthly basis to review Association operations and to formulate Student Association policies. The Student Association has established committees to advise the Board on finance and strategic development matters, student academic and advocacy issues, to gain feedback from student members to plan and organise student publications and to implement and evaluate sports and recreation activities. All students are encouraged to nominate for a position and vote at the elections.

The Student Association also represents students on University Committees. This function is important as many of the academic procedures, which students have to abide by, are decided at these meetings.

Students who wish to take an active interest in the Student Association, or who have problems, or who just want to see how the Student Association operates, are encouraged to speak with Board representatives or Student Association Staff. Numerous opportunities exist for both on and off-campus students to participate in the affairs of the Association. This participation can range from committee membership to active participation in assisting to organise events and activities.

For more information on the above contact the Student Association on 07 4930 9212 or visit http://association.cqu.edu.au.

Some of the student support services offered by the Student Association are:

For a comprehensive list of Student Association services go to http://association.cqu.edu.au or visit your Student Association's Campus Student Services Officer located on the campus closest to you.

Activities organised by the Student Association include Orientation Week, club nights, film nights, band nights, lunchtime events, and cultural and entertainment functions.

The Student Association licenses various food outlets including a refectory at CQU Rockhampton, Mackay, Bundaberg and Gladstone campuses. The Student Association also operates the BirdCage Bar at CQU Rockhampton. The BirdCage Bar is the hub of CQU Rockhampton social activity with live bands and entertainment provided on a weekly basis throughout the year.

The Student Association through the affiliated club network encourages student cultural activity. There are 41 clubs affiliated with the Student Association and are suppported financially in their clubs activities across the campus network.

To obtain further information on developing or joining a club or participating in the many sport, recreational and cultural activities visit http://association.cqu.edu.au or email association-sport@cqu.edu.au.

Student Services Charges for 2004

Student Services Charges are levied to pay for an enhanced range of services and facilities for students which are provided by the Student Association. In general, full-fee-paying students have a services charge incorporated in their tuition fee. HECS-paying students are billed per term by the University for their Student Services Charge. Late fees apply for late payment of the Student Services Charge and student debtors sanctions may be enforced for non-payment.

Students who have paid the appropriate Student Service Charge are deemed to be members of the Student Association.

Contact: For a comprehensive list of CQU Student Association staff/telephone listing visit http://association.cqu.edu.au.

CQU Student Association Academic, Advocacy and Support Services

Mackay Academic, Advocacy and Support Office:

07 4940 7413

mackay-advocacy@cqu.edu.au

Rockhampton Academic, Advocacy and Support Office: (also servicing Gladstone and Emerald campuses, distance education students, postgraduate support)

07 4930 9316

association-advocacy@cqu.edu.au

Bundaberg/Pomona Academic, Advocacy and Support Office:

07 4150 7163

bundaberg-advocacy@cqu.edu.au

Brisbane International Academic, Advocacy and Support Office:

07 3210 6617

brisbane-advocacy@cqu.edu.au

Gold Coast International Academic, Advocacy and Support Office:

07 5331 3261

goldcoast-advocacy@cqu.edu.au

Sydney International Academic, Advocacy and Support Office:

02 8295 5950

sydney-advocacy@cqu.edu.au

Melbourne International Academic, Advocacy and Support Office:

03 9663 2876

melbourne-advocacy@cqu.edu.au

CQU Student Association Board

President:

07 4930 9212

cqusa-president@cqu.edu.au

Vice President:

07 4930 9212

cqusa-vicepresident@cqu.edu.au

Board Director - Internal Mackay:

07 4940 7484

mackay-boarddirector@cqu.edu.au

Board Director - Internal Emerald:

07 4987 4679

emerald-boarddirector@cqu.edu.au

Board Director - Internal Rockhampton:

07 4930 6527

rockhampton-boarddirector@cqu.edu.au

Board Director - Internal Gladstone:

07 4970 7294

gladstone-boarddirector@cqu.edu.au

Director - Internal Bundaberg:

07 4150 7059

bundaberg-boarddirector@cqu.edu.au

Director - Internal Sydney:

02 9279 2079

sydney-boarddirector@cqu.edu.au

Director - Internal Melbourne:

03 9663 0071

melbourne-boarddirector@cqu.edu.au

Departments

Administration/enquiries:

07 4930 9212

association-enquiries@cqu.edu.au

Academic, Advocacy and Support Services Office:

07 4930 9316

association-advocacy@cqu.edu.au

Marketing and Communication Office:

07 4930 6327

association-marketing@cqu.edu.au

Sports, Activities and Events Office:

07 4930 9114

association-sport@cqu.edu.au

Campus Student Services Officer Rockhampton:

07 4930 9656

association-service@cqu.edu.au

Campus Student Services Officer Mackay:

07 4940 7443

mackay-cqusa@cqu.edu.au

Mackay Student Services Officer Emerald:

07 4980 7001

emerald-cqusa@cqu.edu.au

Campus Student Services Officer Gladstone:

07 4970 7202

gladstone-cqusa@cqu.edu.au

Campus Student Services Officer Bundaberg/Pomona:

07 4150 7013

bundaberg-cqusa@cqu.edu.au

Campus Student Services Officer Brisbane:

07 3210 6617

brisbane-cqusa@cqu.edu.au

Campus Student Services Officer Gold Coast:

07 5531 3261

goldcoast-cqusa@cqu.edu.au

Campus Student Services Officer Sydney:

02 9279 2079

sydney-cqusa@cqu.edu.au

Campus Student Services Officer Melbourne:

03 9663 0071

melbourne-cqusa@cqu.edu.au