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Course details
This course introduces students to professional communication skills within social welfare work and the human services industry. Students should acquire knowledge about the cultural context of all communication as well as the nature and contexts of professional helping relationships and how these differ from non-professional relationships. Students should develop practical skills in professional interpersonal communication including intrapersonal, on line and group-based contexts. Knowledge and skills in active and reflective listening, assertive communication and understanding conflict will be developed.
Students should be able to articulate the elements of skills in active listening, assertive communication
and participate in assessable tasks in the relevant residential to complete the requirements of this course.
Course at a glance
| Career: | Undergraduate |
| Credit points: | 6 |
| Requisites: | SOWK11014 Contemporary Human Services |
| Student Contribution Band: | 1 |
| EFTSL: | 0.12500 |
Course availability
| Term | Campus |
|---|---|
| 2013 Term Two | FLEX |
Course evaluation reports
Course evaluation results may be accessed using the Course Evaluation application in the My.CQU Portal at http://my.cqu.edu.au
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