Programs & Courses 2010
Student Handbook Home: Edition 1

MRKT19049 Customer Relationship Marketing

Course details

This course covers the essential elements of both consumer and business-to-business relationship marketing. Both applications are addressed in terms of how relationships are initiated and developed, their role in the management of customers, and their significance in contributing to enhanced competitive advantage. The assessment for the course comprises two assignments, one for each focus.


Course at a glance
Career: Undergraduate
Credit points: 6
Requisites: Prerequisite: MRKT 11029 or MRKT 11028
Student Contribution Band: 3A
EFTSL: 0.12500
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Course availability
Term Campus
2010 Term One BNE FLEX GDC MEL ROK SYD
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