COIS20010 Decision Support and Intelligent Systems

This course provides an overview of management support systems and how they are implemented in the modern business environment. Theories of human decision-making and the principles underlying the design, development and use of decision support systems are included. Specific systems are studied, including group decision support systems (GDSS & GSS), expert (knowledge-based) systems (KBS), executive information systems (EIS) data warehouses (DW) and data mining (DM). Innovations in management support such as intelligent agents are also covered.